How can I get a mobile hotspot?
How can I get a mobile hotspot?
Answer
Visit the library catalog to place a hold today for a Mobile hotspot!
- Customer must present a valid library card.
- Customer must confirm PIN or present a valid, government issued photo ID in lieu of PIN.
- Customer will agree to the checkout agreement prior to checking out a hotspot.
- Devices may be returned to the service desk at any HPL location.
- Only one type of device per person per card may be checked out.
- If damaged or lost, replacement fees may apply.
- $80 + $10 processing fee
- Damaged battery/charger/cord: $10 per item
- Technical support is available:
- from Kajeet (the hotspot provider) Monday - Friday, 7 AM - 7 PM at 1-877-352-5338
- from an HPL staff member Monday - Friday, 9 AM- 5 PM, at 281-387-7998