How can I get a mobile hotspot?

How can I get a mobile hotspot?

Answer

Visit the library catalog to place a hold today for a Mobile hotspot!

  • Customer must present a valid adult library card fines/fees under $25.
  • Customer must confirm PIN or present a valid, government issued photo ID in lieu of PIN. 
  • Customer will agree to the checkout agreement prior to checking out a hotspot.
  • Devices may be returned to the service desk.
  • Devices may be returned to any HPL location.
  • Only one type of device per person per card may be checked out.
  • If damaged or lost, replacement fees may apply.
    • $80 + $10 processing fee
    • Damaged battery/charger/cord: $10 per item
  • Technical support is available:
    • from Kajeet (the hotspot provider) Monday - Friday, 7 AM - 7 PM at 1-877-352-5338
    • from an HPL staff member Monday - Friday, 9 AM- 5 PM, at 281-387-7998
  • Last Updated Apr 10, 2024
  • Views 1522
  • Answered By Sreelu Kurup

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