Customers must agree to the borrower agreement below upon their first hotspot checkout:
I understand that the device (s) can only be checked out with an active adult MY Link library card in good standing.
I understand that the device (s) must be returned to the Service Desk at any HPL location (or another designated location; return laptops to check-out point), by the due date. It should not be returned in the book drop. I understand the Library may use any appropriate means to collect the device (s) and amounts owed to the Library due to failure to return it by the Due Date. I understand that the hotspot will be deactivated when it's 1 day overdue.
If the Mobile Hotspot is lost or not returned within 1 day after the due date, wireless service will be terminated and the Hotspot will become unusable. The due date is on the receipt given at the time of borrowing. I understand the Library may use any appropriate means to collect the Hotspot/device and amounts owed to the Library due to failure to return it by the Due Date.
I understand that fines and fees will be charged if I return the items late or if they are lost or damaged and my library card privileges will be blocked until the Mobile Hotspot/device is returned in working order and outstanding fines are less than $25 on my account. Late fee for laptops is $25 a day (maximum fine $150). Lost or damaged laptop fees are $300 (laptop cost), $30 processing fee, $10 laptop case and $10 laptop charging fee. Lost or damaged hotspot fee is $80 and $10 for hotspot cable/charger or case.
, all of which are available on AT&T’s website. Please read these documents before using the Hotspot. Internet access through the Hotspot is similar to Internet access at any HPL location.
I understand that the Library is not responsible for any files, data, or personal information accessed/transmitted using the Mobile Hotspot/device.
The Mobile Hotspot/device remains the Library’s property at all times. The Library may request that I return the Hotspot/device at any time. I will never loan out the Hotspot/device to other individuals, avoid damaging it, know where it is at all times and will not disassemble or attempt to repair it. If it is lost, stolen, or damaged, I agree to call or visit the Library to notify. I understand that the Library may choose not to replace or repair the Hotspot/device at its sole discretion. I agree to return the Hotspot/device (device, power cable, adapter and case) to the Library in the same good working condition as it was when checked out. I will only use the Library provided charger and that I am responsible for damage to device if wrong charger is used. I understand overdue fines and fees may apply if returned late, with missing items and/or damaged.
I understand that I may call 1-877-352-5338 for Hotspot Assistance from Kajeet (the hotspot provider), Monday - Friday, 7am - 7pm or 281-387-7998 for technical help from an HPL staff member, Monday - Friday, 9 AM - 5 PM.